A Company has a Social Task

I am deliberately not using the phrase “social responsibility” in the title and throughout this blog entry, because the story has only partially something to do with the well known “corporate social responsibility” or CSR.
I mean something different with the “social task” and here is what.
The story happened quite a couple of years ago, when I still did some sort of marketing for some division of the company I work for, which included organizing our booths on trade fairs.
I am no engineer whatsoever, I studied Japanese studies, English literature and dramatics… however, we had two machines on that booth, one was doing task A and another was doing task B as a consequence of what happened at machine A. I told our assembly factory so and they sent me a drawing with the two machines on the booth, but alas, without a connection between them (a conveyor belt). I picked up the phone and asked the guy in the factory who made the drawing, how the heck the product was supposed to get from machine A into machine B without a conveyor belt between them.
The dude’s answer was… “Oh, you’re right! I forgot. Okay, I’ll add a conveyor belt.”
I simply couldn’t believe this amount of stupidity. At next opportunity, I showed the NG (no good) drawing to the factory manager and complained heartily about the lack of a conveyor belt and the lack of basic intelligence.
The factory manager asked me who made the drawing, I gave him a name. He showed a pained and knowing smile and said in German: Regina, eine Firma hat auch eine soziale Aufgabe. = Regina, a company has also a social task…
All my anger puffed away and I could do nothing but laugh.
Ever since, this sentence is kind of a guiding star for me and I’m trying to remind myself of it whenever I encounter complete dumbness in the company.
Unfortunately, my patience is being tested again recently. We have not only one, but two dudes in the office who are completely useless and cause nothing but anger and frustration to everyone who has to work with them. Nobody is giving them tasks anymore, because it is really better, faster and easier if you do it yourself or ask someone else, than to try to get these two dudes of corporate horror to perform any sort of meaningful work. The worst thing about that is that one of them is even a manager and everyone around him asks him/herself who the hell made this loser a manager and why.
Anyway, I’m dearly trying to appreciate the social task of a company to keep people in bread and butter as long as possible when I look at these two guys. To have companies acknowledging their social task is also a sign for a decent civilization without harsh hire and fire. But it’s at times really hard not to lose your patience with people like that and to not get bitter about these salary thieves. Well, I shall keep on trying and recite that “soziale Aufgabe” sentence in my head as a mantra… 😉